We are now recruiting a Client advisor to join our Retail team at Södergatan, Malmö

Filippa K is a Swedish fashion house born in Stockholm and rooted in the 90s. Founded in 1993 by Filippa Knutsson, Karin Hellners and Patrik Kihlborg, the heritage label played an instrumental role in pioneering the now-iconic look of effortless Scandinavian minimalism. Today, Filippa K has become a household name with an international presence – offering a complete wardrobe of womenswear and menswear staples that are designed to last. In 2024, the brand began an exciting new chapter with the appointment of Anna Teurnell as Creative Lead. With stores in key European cities such as Amsterdam, Copenhagen and Berlin, an ecommerce presence in over 70 markets, and employees across Europe, Filippa K continues its journey of global expansion guided by a mission of mindful consumption.

As a Client Advisor:
Are you passionate about delivering outstanding customer experiences and building lasting relationships? As a Client Advisor for Filippa K, you will serve as a brand ambassador—valuing meaningful interactions over transactions and creating an inviting atmosphere for our clients.

Your responsibilities will include: 

• Deliver Exceptional Service: Create and maintain a superior customer experience at every touchpoint.
• Build Relationships: Recruit new clients and nurture lasting connections with customers and colleagues.
• Exceed Targets: Actively contribute to achieving and surpassing store goals.
• Adapt and Grow: Flexibly respond to different customer needs and take on related duties as required.

And other duties that might be connected to the position.

We’re looking for someone who is: 

• Retail & Visual Merchandising Experience: You have a keen eye for detail, demonstrated experience in visual merchandising, and the ability to curate engaging displays.
• Interpersonal Skills: Excellent networking skills and a genuine passion for building relationships.
• Digital Savvy: Proficient in digital tools to enhance customer engagement. 
• Language Proficiency: Fluent in English; fluency in an additional language is a plus.
• Customer-Centric Approach: A strong commitment to delivering exceptional service in a retail environment
• Have the ability to work a flexible schedule which includes, evenings, weekends and holidays

The position is part-time 30 h/w and starts with immediate effect.

Welcome to apply before 25.03.2025

If this sounds like you and you’re interested in joining our team, please click below to apply. Please note that we are only able to handle applications through our website on an ongoing basis. Your application will be saved in our database, and we will contact you if we have any openings that suit your profile.

All are welcome to apply. As an equal opportunity employer, Filippa K makes decisions based on merit. We do not discriminate based on age, gender, gender identity or expression, orientation, religion, cultural background, nationality, marital status, or disability. Diversity is central to our way of doing business and is an asset at all levels of the organisation. We believe in a culture of shared values where every employee is empowered to take responsibility and initiative in order to improve our customer satisfaction and sustainable profits.