We are now recruiting a Client Advisor to join our Retail team Brussel
Founded by celebrated Swedish fashion designer Filippa Knutsson in 1993, Filippa K has grown internationally to become a household name synonymous with Scandinavian style. Timeless silhouettes are re-interpreted within the context of modern life, with expert craftsmanship and attention to detail resulting in ready-to-wear collections for women and men. The Stockholm-based fashion house now has over 200 employees across Europe and continues its journey of global expansion guided by a mission of mindful consumption: creating fewer, better pieces, designed to last.
We strive to remain at the forefront of the modern workplace. Our teams are proactive, dedicated, and synergetic across our Stockholm head office and global offices and stores. We offer health and clothing benefits and personal development opportunities.
As a Client Advisor for Filippa K you are a brand ambassador, and you always offer an outstanding customer experience. You love networking and building relationships and you value interactions over transactions.
Key responsibilities:
- Create and maintain a superior customer experience
- Recruit new clients
- Have the ability to build lasting relationships with customers and colleagues to extend the network
- Have the ability to work a flexible schedule which includes, evenings, weekends and holidays
- Actively work on reaching and exceeding store goals and targets
- Be highly flexible and able to adapt to different customers.
And other duties that might be connected to the position.
The ideal candidate:
- Has excellent communication and social skills, both oral and written
- Is fluent in English, fluency in another language is a plus
- Works proactively towards ways to increase level of customer experience
- Supports in implementing and creating well-functioning store processes
- Secures a high-level visual appearance and an accurate stock in the store
- Is part of a winning team
- Strives to seek, learn, and develop his/her knowledge
Position requirements:
- Experience in a customer centric environment
- Great networking and interpersonal skills
- Digital skills
The position is part-time and starts with immediate effect
Welcome to apply before 31th of December
Please note that our applications are handled ongoing throughout the process and that we only accept applications via our website.
For more information about the position, please contact:
Name, Amra Jensen
E-mail: amra.jensen@filippa-k.dk
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DESIGNED TO LAST
Our mission at Filippa K is to drive a movement of mindful consumption. Our teams work hard across all departments to create products and a community that is committed to slowing down the industry perspective from fast fashion to a slower, more permanent approach. We do this through encouraging new ideas and innovation in the world of sustainability.
About Filippa K
Filippa K has grown since 1993 from a household name in Sweden to a leading Scandinavian fashion brand with a global approach. Our clothing is designed to last, and sustainability is at the foundation of everything we do. We create collections of clothing and accessories in the categories of Woman, Soft Sport, and Man, and are present in 20 markets globally through 24 brand stores, over 400 premium retailers and department stores, and our own e-commerce presence.
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