SALES AND SERVICE COORDINATOR TO FILIPPA K HQ, STOCKHOLM

We are now recruiting a Sales & Service Coordinator to join the Sales Operations team at our Head Office in Stockholm.

Filippa K offers you a workplace where you develop in your area of expertise. We believe in teamwork, transparency and creativity. With 200 passionate global employees, we strive to remain at the forefront of the modern workplace. Our teams are proactive, dedicated, and synergetic across our Stockholm head office and global offices and stores. We offer flexible working hours, health and clothing benefits, accessible communication channels and personal development opportunities. By creating products that are designed to last, we’re working together to drive a movement of mindful consumption in the industry. 

 

Role Description

As a Sales & Service Coordinator, you act like a brand ambassador and proactively seek new ways to offer an outstanding customer experience as well as operational excellence. You are business-oriented with an entrepreneurial spirit, you have a positive outlook on your work and feel passionate about service. You will have to love to multitask and have great organizational skills. You will have a key role in helping the sales operations team to run effectively and efficiently. You will  work closely with many departments within the company.

 

We’re looking for someone who:

  • Will organize and coordinate activities within the sales operations team
  • Will coordinate and send samples to our marketplace business
  • Will manage excellent order protocol 
  • Act as second line customer care and assist online customer by chat/phone and mail
  • Will have front office responsibilities and welcome guest to HQ, order and accept bids
  • Will be based at Filippa K Head Office, Stockholm

  

The experience you’ll bring to the role is:

  • We are looking for a problem solver with an open and flexible mindset
  • 2-3 years documented experience within service or customer support
  • You are a good communicator and have a good level in English, both written and spoken

 The position is full time.

If this sounds like you and you’re interested in joining our team, please click below to apply. Please note that we are only able to handle applications through our website on an ongoing basis. Your application will be saved in our database, and we will contact you if we have any openings that suit your profile. 

All are welcome to apply. As an equal opportunity employer, Filippa K makes decisions based on merit. We do not discriminate based on age, gender, gender identity or expression, orientation, religion, cultural background, nationality, marital status, or disability. Diversity is central to our way of doing business and is an asset at all levels of the organisation. We believe in a culture of shared values where every employee is empowered to take responsibility and initiative in order to improve our customer satisfaction and sustainable profits.

For more information about the position please contact: 
Åsa Fehrm, Asa.fehrm@filippa-k.se 
Operations Manager

Or, know someone who would be a perfect fit? Let them know!

Stockholm

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DESIGNED TO LAST

Our mission at Filippa K is to drive a movement of mindful consumption. Our teams work hard across all departments to create products and a community that is committed to slowing down the industry perspective from fast fashion to a slower, more permanent approach. We do this through encouraging new ideas and innovation in the world of sustainability.

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